Terms of service

Terms & Conditions

Last Updated: [Insert Date]

These Terms & Conditions govern your access to and use of www.rishivaidik.com and the purchase and use of products offered under the brand Rishi Vaidik, operated by GargVeda Naturals.

By accessing this website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

1. Company Details

The website is operated by GargVeda Naturals, having its registered office at:

GargVeda Naturals Office
4105 Urban Estate Phase 2
Patiala, Punjab – 147001, India
Rishi Vaidik is the brand under which our products are marketed and sold.
References to "you" or "user" mean any person who accesses or uses this website.

2. Eligibility and Account Responsibility

Use of this website and purchase of products is restricted to individuals who are legally capable of entering into a binding contract under Indian law and are at least 18 years of age.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate, current, and complete information and to update such information whenever necessary.

3. Product Information and Disclaimer

Our products are intended for personal care and wellness purposes only.
Information provided on the website, including product descriptions, ingredient details, usage suggestions, articles, and educational content, is for informational purposes only.
Individual results may vary depending on usage, lifestyle, and personal conditions.
No specific outcome or benefit is guaranteed.

4. Health and Safety Disclaimer

The information provided on this website is not intended to diagnose, treat, cure, or prevent any disease.
If you have allergies, medical conditions, are pregnant, nursing, or under medical supervision, consult a qualified healthcare professional before using any product.
Users are advised to conduct a patch test before using any product.
Discontinue use immediately if irritation or any adverse reaction occurs.

5. Orders, Pricing and Payment

We currently sell and deliver products only within India.
An order placed on the website constitutes an offer to purchase products from us.
Acceptance of an order occurs only after dispatch confirmation.
All prices are displayed in Indian Rupees (INR).
Prices may change without prior notice; however, confirmed and paid orders will not be affected.
We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, payment issues, suspected fraud, or inaccurate information.

6. Shipping and Delivery

Shipping charges and estimated delivery timelines are displayed during checkout.
Customers are responsible for providing accurate shipping and contact details.
Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, public holidays, natural disasters, or government restrictions.
We are not liable for delays caused by such circumstances except where required by law.

7. Returns, Refunds and Cancellations

Returns, refunds, and cancellations are governed by our separate Refund, Return, and Cancellation Policies.
Products that have been opened, used, tampered with, or are not in their original condition may not be eligible for return unless defective, damaged, or incorrectly supplied.
Approved refunds will be processed according to the timelines stated in our Refund Policy.

8. User Content

If you submit reviews, ratings, comments, photographs, testimonials, or other content:

You grant GargVeda Naturals a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such content for marketing and business purposes.
You confirm that you own or have permission to use the content submitted.
We reserve the right to remove any content that is misleading, unlawful, offensive, or violates third-party rights.

9. Intellectual Property Rights

All website content, including text, graphics, images, logos, product designs, packaging, videos, software, and trademarks, is owned by or licensed to GargVeda Naturals.
The names Rishi Vaidik and GargVeda Naturals and associated logos are protected intellectual property.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.

10. Prohibited Activities

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to any part of the website or related systems.
Disrupt website functionality or security.
Upload malicious software, viruses, or harmful code.
Use automated tools, bots, crawlers, or scraping technologies without authorization.

11. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

12. Third-Party Services

The website may contain links to third-party websites or services.
Such links are provided for convenience only.
We do not control or endorse third-party websites and are not responsible for their content, policies, or practices.

13. Limitation of Liability

To the fullest extent permitted by applicable law:

The website and products are provided on an "as is" and "as available" basis.
We make no warranties regarding uninterrupted access, accuracy, or suitability for a particular purpose.
GargVeda Naturals, Rishi Vaidik, and their employees, affiliates, and service providers shall not be liable for indirect, incidental, consequential, special, or punitive damages.
Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

Nothing in these Terms excludes rights that cannot be excluded under applicable law.

14. Indemnification

You agree to indemnify and hold harmless GargVeda Naturals, Rishi Vaidik, their directors, employees, representatives, and affiliates from any claims, losses, liabilities, damages, or expenses arising from:

Your misuse of the website or products.
Violation of these Terms.
Violation of any law or third-party rights.

15. Force Majeure

We shall not be liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including:

Natural disasters
Pandemic or epidemic events
Government restrictions
War or civil disturbances
Telecommunications or internet failures
Labor disputes or strikes

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts of Chandigarh, India, unless otherwise required by applicable consumer protection laws.

17. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon posting on this page. Continued use of the website following such changes constitutes acceptance of the revised Terms.